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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lynnette Kirk

Lynnette Kirk

April 15, 2026

5  out of  5
rating by Lynnette Kirk
"Rebecca was very helpful and explained everything in detail. Great service a super friendly!"
We responded:
"Thank you for your review, Lynnette! I'm happy to hear that Rebecca provided you with detailed explanations and friendly service. Our team is dedicated to offering great support, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Damian Vega

April 14, 2026

5  out of  5
rating by Damian Vega
"Melissa has been amazing with the changes I’ve had to make for my insurance policy."
We responded:
"Thank you, Damian! I'm happy to hear that Melissa has been so helpful with your policy changes. Our team is dedicated to providing excellent service, and it's great to know Melissa made a positive impact. If you need anything else, feel free to reach out!"
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Lapura Soga

March 31, 2026

5  out of  5
rating by Lapura Soga
"I can't ask for better customer service!!! I called State Farm Insurance and Ariel answered the phone. She explained to me with details what coverage was the best for me. Definitely they will be my car insurance provider for me and my family. I really appreciate your service!!!"
We responded:
"Lapura, thank you for the five-stars! We greatly appreciate your business."
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Susan Owens

March 31, 2026

5  out of  5
rating by Susan Owens
"Sheila is the absolute BEST!! So caring and professional !!!! She goes above and beyond to help clients!!!!"
We responded:
"Thank you, Susan! I'm so happy to hear about your positive experience with Shelia. Her dedication and professionalism truly make a difference. If there's anything else we can assist you with, feel free to reach out!"
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Daniel Eldridge

March 26, 2026

5  out of  5
rating by Daniel Eldridge
"Melissa is top notch! She provides fast, reliable service for any of our needs. Thanks again for everything!"
We responded:
"Thank you, Daniel! I'm happy to hear that Melissa has been providing you with fast and reliable service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
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Anastacia Miller

March 25, 2026

5  out of  5
rating by Anastacia Miller
"Ariel was very friendly while helping me get our car policy updated, thank you!"
We responded:
"Thank you, Anastacia! I'm glad to hear Ariel was able to assist you with updating your policy. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
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Boyd Money

March 9, 2026

5  out of  5
rating by Boyd Money
"Just starting my new auto policy was a wonderful experience. I appreciate Taylar and Brandon on the phone being very friendly and helpful in getting it started."
We responded:
"Boyd, thank you for sharing your experience! I'm happy to hear that Taylar and Brandon made starting your new policy a pleasant process. Our team is dedicated to providing friendly and helpful service. If you have any questions or need further assistance, feel free to reach out anytime!"
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Sajjad Alsaedi

March 4, 2026

5  out of  5
rating by Sajjad Alsaedi
"So helpful people thanks Ariel!!"
We responded:
"Thank you, Sajjad! I'm happy to hear that Ariel and the team were able to assist you so well. We appreciate your feedback and are always here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Jay Harrison

February 28, 2026

5  out of  5
rating by Jay Harrison
"Shelia was very helpful answering questions!!"
We responded:
"Thank you, Jay! I'm happy to hear that Shelia was able to assist you with your questions. Our team is dedicated to providing excellent service. If there's anything else we can do for you, just let us know!"
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Fakeecho VR

February 26, 2026

5  out of  5
rating by Fakeecho VR
"Ariel was super nice"
We responded:
"Thank you, Fakeecho VR! I'm happy to know that Ariel made a positive impression. Our team is dedicated to providing exceptional service. If you have any questions or need assistance, feel free to reach out!"
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John Davidson

February 26, 2026

5  out of  5
rating by John Davidson
"They are very professional, helpful ,and straightforward. Also they handle all issues in a timely manner... I am very happy with my service from this agency"
We responded:
"Thank you, John! I'm glad to hear that you're satisfied with the professional and helpful service you received. It's great to know that our straightforward approach and timely handling of issues have met your expectations. If you ever need anything else, feel free to reach out!"
Profile photo of Tyler Dennis

Tyler Dennis

February 23, 2026

5  out of  5
rating by Tyler Dennis
"Ariel did great removing and addi g our new truck with a better rate. Thank you."
We responded:
"Thank you, Tyler! I'm happy to hear that Ariel was able to assist you and secure a better rate. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Maddie Ray

February 13, 2026

5  out of  5
rating by Maddie Ray
"Ariel was great with helping me switch over my coverage to my new vehicle!! Thank you!!"
We responded:
"Thank you, Maddie! I'm happy to hear Ariel was able to assist you with your vehicle coverage. We appreciate your feedback and are here if you need anything else!"
Profile photo of Ryu Hime

Ryu Hime

February 11, 2026

5  out of  5
rating by Ryu Hime
"Ariel was excellent to communicate with and got my policy done quickly and efficiently. The price was really reasonable and I have no complaints unlike other insurance companies I’ve dealt with recently."
We responded:
"Thank you, Ryu! I'm happy to hear that Ariel provided excellent service and efficiently handled your policy. It's great that you found our pricing reasonable compared to other companies. If you need anything else, feel free to reach out!"
Profile photo of Bruce Phillips

Bruce Phillips

February 10, 2026

5  out of  5
rating by Bruce Phillips
"Ariel and lindly did a fantastic getting everything I needed done in timely manner and are always fantastic to talk too."
We responded:
"Thank you, Bruce! I'm happy to hear that Ariel and Linlee were able to assist you efficiently and that you enjoy interacting with them. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Shelly Michalk

Shelly Michalk

January 15, 2026

5  out of  5
rating by Shelly Michalk
"Kathryn and Elanor were extremely helpful and quick to transfer my insurance and immediately emailed new insurance cards. Super friendly and did this transfer with ease! Highly recommend!"
We responded:
"Shelly, thank you for your wonderful feedback! I'm glad to hear that Kathryn and Elanor provided such helpful and efficient service during your insurance transfer. We appreciate your recommendation and are always here to assist with any other insurance needs. Let us know if there's anything else we can do for you!"
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Lee Gartrell

January 5, 2026

3  out of  5
rating by Lee Gartrell
"Always helpful. Prices do seem to change though and hard to get a hold of at times"
We responded:
"Lee, we sincerely appreciate your kind words in regards to our office! We strive to ensure a seamless experience, so we are happy that we delivered! Thank you so much for choosing us! - Alex Baldwin - State Farm Insurance Agent | Farmington, AR"
Profile photo of Jeff Hoffman

Jeff Hoffman

January 2, 2026

5  out of  5
rating by Jeff Hoffman
"Amazing service and such sense of urgency."
We responded:
"Thank you, Jeff! I'm happy to know you appreciated the service and urgency we provided. Our office is committed to delivering top-notch support to all our customers. Let us know if there's anything else we can assist you with!"
Profile photo of Jessie Wells

Jessie Wells

December 9, 2025

5  out of  5
rating by Jessie Wells
"This is the best state farm!! Ariel in particular is always efficient and super friendly! Highly recommend this office! Thank you Ariel!"
We responded:
"Thank you, Jessie! I'm really happy to hear that you had such a positive experience with our office and that Ariel was able to assist you efficiently and with a friendly attitude. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you! "
Profile photo of Amber Higgins

Amber Higgins

November 21, 2025

5  out of  5
rating by Amber Higgins
"Taylar is absolutely amazing and so sweet and helpful. Couldn't ask for a better insurance team. 10/10 recommend Alex Baldwin State Farm"
We responded:
"Amber, thank you for your wonderful feedback! I'm delighted to hear that Taylar has been so helpful and sweet. We truly appreciate your recommendation and are glad to have you as part of our insurance family. If you ever need anything, feel free to reach out!"
Profile photo of L.L. Sutherland

L.L. Sutherland

November 17, 2025

5  out of  5
rating by L.L. Sutherland
"I purchased a new vehicle and needed to switch coverage from my trade in to the new one. Kathryn was able to take care of this over the phone within about 5 minutes, and my new cards were emailed to me. Thank you for your help, Kathryn!"
We responded:
"Thank you for the review! I'm happy to hear that Kathryn was able to assist you quickly with your vehicle coverage switch. We always aim to make the process as smooth as possible. If you need anything else, feel free to reach out!"
Profile photo of Mike Maynard

Mike Maynard

October 3, 2025

5  out of  5
rating by Mike Maynard
"Kathern and everyone was Great at Alex Baldwin. No weak links. Well played. MM."
We responded:
"Mike, thank you for your fantastic feedback! I'm glad to hear that Kathern and the team provided you with such a great experience. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Erica M

September 10, 2025

5  out of  5
rating by Erica M
"Kathryn was amazing! She was super sweet and helped us get a great rate for car insurance. Even on my brand new car I was able to save money for my car insurance. Thank you Kathryn."
We responded:
"Thank you, Erica! I'm happy to hear that Kathryn provided such excellent service and helped you secure a great rate for your insurance. It's wonderful that you were able to save money. If you need anything else, feel free to reach out!"
Profile photo of Kittie Johnson

Kittie Johnson

September 8, 2025

5  out of  5
rating by Kittie Johnson
"I'm very happy with my agents they are always very good at explaining everything to me no matter how many times they have to explain things to me 😂"
We responded:
"Thank you for your review, Kittie! I'm glad to hear that our team has been able to provide clear explanations and support whenever you need it. Your satisfaction is important to us, and we're here to help with any questions you might have. Thanks for choosing us!"
Profile photo of Dongfang Zhang

Dongfang Zhang

August 25, 2025

5  out of  5
rating by Dongfang Zhang
"I have been a customer of this insurance company for many years, and I couldn’t be happier with the service. Kathryn Tucker, my agent, has been amazing every step of the way. She is always so nice, patient, and professional. She takes the time to carefully review my situation, explain my options, and provide thoughtful suggestions that truly meet my needs. I really appreciate her effort and dedication. Highly recommend this company and especially Kathryn for anyone looking for excellent service and reliable support!"
We responded:
"Thank you for sharing your experience with our office! I'm happy to hear that Kathryn has been so helpful and attentive to your needs. She is a great part of our team! Let us know if there's anything else we can do for you! "