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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Higgins

July 24, 2026

5  out of  5
rating by Amber Higgins
"Brittney Kemp is absolutely amazing and so sweet and helpful. Couldn't ask for a better insurance team. 10/10 recommend Alex Baldwin State Farm"
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Bruce Baty

July 23, 2026

5  out of  5
rating by Bruce Baty
"Great service!!!!"
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Alex “Zemog” Gomez

July 23, 2026

5  out of  5
rating by Alex “Zemog” Gomez
"Jessica has handled so much for us recently the new truck being added to the account along with buyer payment protection. She is such an asset to the team, walked us through everything and what to expect and answered all questions with no issue or putting us on hold. Appreciate everything this agency has done for us."
We responded:
"Thank you, Alex, for taking the time to leave us a review! I'm really happy to hear that Jessica was able to assist you with setting up buyer payment protection. We always aim to make the process smooth and informative. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
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Ashley Schellen

July 22, 2026

5  out of  5
rating by Ashley Schellen
"Jessica was so kind and helpful"
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Sumer Hall

July 17, 2026

5  out of  5
rating by Sumer Hall
"I’ve had a great experience with Alex Baldwin State Farm. Brittany was especially helpful when I had an issue with my account. She was friendly, patient, and took the time to make sure everything was resolved. Her excellent customer service made what could have been a frustrating situation very easy. I really appreciate the professionalism and care I received. Highly recommend!"
We responded:
"Hey, Sumer! Thank you for taking the time to share your experience with our office. I'm so glad Brittany was able to help with your account, take the time to get everything resolved, and make a difficult situation much easier. Your thoughtful words and recommendation mean a great deal to me, and I truly appreciate your support."
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Carolyn Steward

July 16, 2026

5  out of  5
rating by Carolyn Steward
"Brittany helped me so much with my renter insurance and even checked on my life insurance. She is a very thoughtful and caring agent."
We responded:
"Thank you, Carolyn! I'm happy to hear that Brittany was able to assist you with your insurance needs. We strive to provide thoughtful and caring service, and it's great to know Brittany delivered just that. Feel free to reach out if you need anything else!"
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Sarah McConnell

July 9, 2026

5  out of  5
rating by Sarah McConnell
"Ariel was great helping with all our coverages for home and auto!! We love State Farm!"
We responded:
"Hi Sarah, thank you! We love having you as part of our State Farm family!"
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Granville Campbell Jr

July 2, 2026

5  out of  5
rating by Granville Campbell Jr
"My personal agent Max Myers did a really great job. He works for Alex Baldwin but he’s the one that called me. He’s the one that said everything up. Everything was real smooth. Switching over from another agency. Max did a great job."
We responded:
"Granville, thank you for taking the time to leave us a review! I'm happy to hear that Max made your transition to our office smooth and seamless. It's great to know he took such good care of you. We're always here to help if anything comes up!"
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MobileManagement

June 26, 2026

5  out of  5
rating by MobileManagement
"Ariel was super helpful with getting my insurance switched over from a Texas policy to my Arkansas policy, within just 15 minutes."
We responded:
"Thank you for taking the time to leave us a review! I'm glad to hear that Ariel was able to assist you efficiently with switching your insurance policy. We always aim to make the process as smooth as possible. Let us know if we can help with anything else!"
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Justin Cole

June 24, 2026

5  out of  5
rating by Justin Cole
"Jessica was extremely helpful and quick to get everything done!"
We responded:
"Justin, thank you for taking the time to leave us a review! I'm glad to hear that Jessica was able to assist you efficiently. We appreciate your feedback and are here if you need anything else!"
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Fábio Souza

June 8, 2026

5  out of  5
rating by Fábio Souza
"Easy and efficient."
We responded:
"Fábio, thank you for taking the time to leave us a review! I'm happy to hear that you found our service easy and efficient. We strive to make things as smooth as possible for everyone. Let us know if we can help with anything else!"
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Wade Reed

June 2, 2026

5  out of  5
rating by Wade Reed
"Very friendly customer service, and helpful."
We responded:
"Wade, thank you for taking the time to leave us a review! I'm happy to hear that you found our customer service friendly and helpful. We always aim to make your experience a positive one. Feel free to reach out if you need anything else!"
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Austin Bell

June 1, 2026

5  out of  5
rating by Austin Bell
"Jessica was extremely helpful, professional, and easy to work with. She answered all my questions quickly and made the entire process simple and stress-free. Highly recommend her if you’re looking for a great State Farm agent!"
We responded:
"Thank you, Austin! I'm glad to hear that Jessica made your experience smooth and stress-free. We appreciate your recommendation and are here to help whenever you need us. Feel free to reach out if you need anything else!"
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Kayla Silvis

May 27, 2026

5  out of  5
rating by Kayla Silvis
"Thank you Ariel, for the wonderful policy review! You made sure all of my insurance needs were covered."
We responded:
"Thank you, Kayla! I'm happy to know that your policy review covered all your insurance needs. We appreciate your support!"
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shanna owens

May 12, 2026

5  out of  5
rating by shanna owens
"I had a few questions about my policy and received the best help I could get!"
We responded:
"Thank you, Shanna! I'm happy to know you received excellent assistance with your policy questions. Our office is dedicated to providing top-notch service, and it's great to see that reflected in your experience. If there's anything else we can do for you, just let us know!"
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M Hafer

May 9, 2026

5  out of  5
rating by M Hafer
"I have been a customer of State Farm for many years. When I moved to Arkansas a few years ago, I looked for a State Farm agent here that would give the same kind of personal service I was used to. I found it! Everyone in the office has been so super friendly and helpful, no matter how many times I call with questions or to figure out when my next billing dates are. Even gave me a courtesy call to let me know a payment didn't get made so it wouldn't affect my coverage. That is the service I was looking for!"
We responded:
"Thank you, M Hafer, for your wonderful feedback! I'm delighted to hear that our team in Arkansas has provided the personal service you were seeking. It's great to know that our friendly and helpful approach has made a positive impact on your experience. We're committed to ensuring your needs are met, and we're always here to assist with any questions or concerns. Thanks for choosing us!"
Profile photo of Spencer Walker

Spencer Walker

May 1, 2026

5  out of  5
rating by Spencer Walker
"As a first-time insurance buyer transferring a policy from Arkansas to Texas, I had no idea where to start. But Ariel made the whole process so much easier than I expected. She was incredibly friendly, patient, and never made me feel rushed or overwhelmed navigating the transfer. She took the time to walk me through all of my options, answered every question I had, and worked with me to build a policy that actually fit my needs and my budget. I left feeling confident and genuinely taken care of. If you're looking for a State Farm office where you'll be treated like a person and not just a sale, this is the place. Ask for Ariel, you won't be disappointed!"
We responded:
"Thank you, Spencer, for sharing your experience! I'm so happy to hear that Ariel was able to assist you with your policy transfer and make the process smooth and stress-free. Our team is dedicated to providing personalized service, and it's wonderful to know you felt confident and well taken care of. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Kade Lloyd

April 30, 2026

5  out of  5
rating by Kade Lloyd
"Jessica was so friendly! Highly recommended using this company and her again!! I never leave reviews but her customer service was absolutely something to acknowledge!"
We responded:
"Thank you for your review, Kade! I'm happy to hear that Jessica provided you with such friendly service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Shayla Grooms

April 30, 2026

5  out of  5
rating by Shayla Grooms
"Jessica was super helpful and explained everything in detail! Great service, and super friendly experience!"
We responded:
"Thank you, Shayla! I'm happy to hear that Jessica provided such detailed explanations and that you had a friendly experience with us. We appreciate your feedback and are always here to help with any insurance needs you might have. Thanks for choosing us!"
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sharon mullen

April 30, 2026

5  out of  5
rating by sharon mullen
"Ariel is the best!! She was very helpful with assisting me!!"
We responded:
"Thank you, Sharon! I'm happy to hear that Ariel was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
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Luci Shepherd

April 27, 2026

5  out of  5
rating by Luci Shepherd
"Sheila Roberts was so nice and helpful when I needed a binder policy on one of my cars and made it happen quickly!"
We responded:
"Thank you, Luci! I'm happy to hear that Sheila was able to assist you with your binder policy so efficiently. Our team is dedicated to providing quick and helpful service. If you need anything else, feel free to reach out!"
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Jennifer Green

April 27, 2026

4  out of  5
rating by Jennifer Green
"Always polite and respectful, helped us come up with policies and prices that are affordable"
We responded:
"Thank you for your feedback, Jennifer! I'm happy to know that you found our team polite and respectful. It's great to hear that we could assist you in finding affordable policies and prices. If you have any further questions or need assistance, feel free to reach out!"
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Lynnette Kirk

April 15, 2026

5  out of  5
rating by Lynnette Kirk
"Rebecca was very helpful and explained everything in detail. Great service a super friendly!"
We responded:
"Thank you for your review, Lynnette! I'm happy to hear that Rebecca provided you with detailed explanations and friendly service. Our team is dedicated to offering great support, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Damian Vega

April 14, 2026

5  out of  5
rating by Damian Vega
"Melissa has been amazing with the changes I’ve had to make for my insurance policy."
We responded:
"Thank you, Damian! I'm happy to hear that Melissa has been so helpful with your policy changes. Our team is dedicated to providing excellent service, and it's great to know Melissa made a positive impact. If you need anything else, feel free to reach out!"
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Lapura Soga

March 31, 2026

5  out of  5
rating by Lapura Soga
"I can't ask for better customer service!!!
I called State Farm Insurance and Ariel answered the phone. She explained to me with details what coverage was the best for me. Definitely they will be my car insurance provider for me and my family. I really appreciate your service!!!"
We responded:
"Lapura, thank you for the five-stars! We greatly appreciate your business."
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Susan Owens

March 31, 2026

5  out of  5
rating by Susan Owens
"Sheila is the absolute BEST!! So caring and professional !!!! She goes above and beyond to help clients!!!!"
We responded:
"Thank you, Susan! I'm so happy to hear about your positive experience with Shelia. Her dedication and professionalism truly make a difference. If there's anything else we can assist you with, feel free to reach out!"
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Daniel Eldridge

March 26, 2026

5  out of  5
rating by Daniel Eldridge
"Melissa is top notch! She provides fast, reliable service for any of our needs. Thanks again for everything!"
We responded:
"Thank you, Daniel! I'm happy to hear that Melissa has been providing you with fast and reliable service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"