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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sajjad Alsaedi

Sajjad Alsaedi

March 4, 2026

5  out of  5
rating by Sajjad Alsaedi
"So helpful people thanks Ariel!!"
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Jay Harrison

February 28, 2026

5  out of  5
rating by Jay Harrison
"Shelia was very helpful answering questions!!"
We responded:
"Thank you, Jay! I'm happy to hear that Shelia was able to assist you with your questions. Our team is dedicated to providing excellent service. If there's anything else we can do for you, just let us know!"
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John Davidson

February 26, 2026

5  out of  5
rating by John Davidson
"They are very professional, helpful ,and straightforward. Also they handle all issues in a timely manner... I am very happy with my service from this agency"
We responded:
"Thank you, John! I'm glad to hear that you're satisfied with the professional and helpful service you received. It's great to know that our straightforward approach and timely handling of issues have met your expectations. If you ever need anything else, feel free to reach out!"
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Tyler Dennis

February 23, 2026

5  out of  5
rating by Tyler Dennis
"Ariel did great removing and addi g our new truck with a better rate. Thank you."
We responded:
"Thank you, Tyler! I'm happy to hear that Ariel was able to assist you and secure a better rate. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Maddie Ray

February 13, 2026

5  out of  5
rating by Maddie Ray
"Ariel was great with helping me switch over my coverage to my new vehicle!! Thank you!!"
We responded:
"Thank you, Maddie! I'm happy to hear Ariel was able to assist you with your vehicle coverage. We appreciate your feedback and are here if you need anything else!"
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Ryu Hime

February 11, 2026

5  out of  5
rating by Ryu Hime
"Ariel was excellent to communicate with and got my policy done quickly and efficiently. The price was really reasonable and I have no complaints unlike other insurance companies I’ve dealt with recently."
We responded:
"Thank you, Ryu! I'm happy to hear that Ariel provided excellent service and efficiently handled your policy. It's great that you found our pricing reasonable compared to other companies. If you need anything else, feel free to reach out!"
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Bruce Phillips

February 10, 2026

5  out of  5
rating by Bruce Phillips
"Ariel and lindly did a fantastic getting everything I needed done in timely manner and are always fantastic to talk too."
We responded:
"Thank you, Bruce! I'm happy to hear that Ariel and Linlee were able to assist you efficiently and that you enjoy interacting with them. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Shelly Michalk

January 15, 2026

5  out of  5
rating by Shelly Michalk
"Kathryn and Elanor were extremely helpful and quick to transfer my insurance and immediately emailed new insurance cards. Super friendly and did this transfer with ease! Highly recommend!"
We responded:
"Shelly, thank you for your wonderful feedback! I'm glad to hear that Kathryn and Elanor provided such helpful and efficient service during your insurance transfer. We appreciate your recommendation and are always here to assist with any other insurance needs. Let us know if there's anything else we can do for you!"
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Lee Gartrell

January 5, 2026

3  out of  5
rating by Lee Gartrell
"Always helpful. Prices do seem to change though and hard to get a hold of at times"
We responded:
"Lee, we sincerely appreciate your kind words in regards to our office! We strive to ensure a seamless experience, so we are happy that we delivered! Thank you so much for choosing us! - Alex Baldwin - State Farm Insurance Agent | Farmington, AR"
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Jeff Hoffman

January 2, 2026

5  out of  5
rating by Jeff Hoffman
"Amazing service and such sense of urgency."
We responded:
"Thank you, Jeff! I'm happy to know you appreciated the service and urgency we provided. Our office is committed to delivering top-notch support to all our customers. Let us know if there's anything else we can assist you with!"
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Jessie Wells

December 9, 2025

5  out of  5
rating by Jessie Wells
"This is the best state farm!! Ariel in particular is always efficient and super friendly! Highly recommend this office! Thank you Ariel!"
We responded:
"Thank you, Jessie! I'm really happy to hear that you had such a positive experience with our office and that Ariel was able to assist you efficiently and with a friendly attitude. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you! "
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Amber Higgins

November 21, 2025

5  out of  5
rating by Amber Higgins
"Taylar is absolutely amazing and so sweet and helpful. Couldn't ask for a better insurance team. 10/10 recommend Alex Baldwin State Farm"
We responded:
"Amber, thank you for your wonderful feedback! I'm delighted to hear that Taylar has been so helpful and sweet. We truly appreciate your recommendation and are glad to have you as part of our insurance family. If you ever need anything, feel free to reach out!"
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L.L. Sutherland

November 17, 2025

5  out of  5
rating by L.L. Sutherland
"I purchased a new vehicle and needed to switch coverage from my trade in to the new one. Kathryn was able to take care of this over the phone within about 5 minutes, and my new cards were emailed to me. Thank you for your help, Kathryn!"
We responded:
"Thank you for the review! I'm happy to hear that Kathryn was able to assist you quickly with your vehicle coverage switch. We always aim to make the process as smooth as possible. If you need anything else, feel free to reach out!"
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Mike Maynard

October 3, 2025

5  out of  5
rating by Mike Maynard
"Kathern and everyone was Great at Alex Baldwin. No weak links. Well played. MM."
We responded:
"Mike, thank you for your fantastic feedback! I'm glad to hear that Kathern and the team provided you with such a great experience. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Erica M

September 10, 2025

5  out of  5
rating by Erica M
"Kathryn was amazing! She was super sweet and helped us get a great rate for car insurance. Even on my brand new car I was able to save money for my car insurance. Thank you Kathryn."
We responded:
"Thank you, Erica! I'm happy to hear that Kathryn provided such excellent service and helped you secure a great rate for your insurance. It's wonderful that you were able to save money. If you need anything else, feel free to reach out!"
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Kittie Johnson

September 8, 2025

5  out of  5
rating by Kittie Johnson
"I'm very happy with my agents they are always very good at explaining everything to me no matter how many times they have to explain things to me 😂"
We responded:
"Thank you for your review, Kittie! I'm glad to hear that our team has been able to provide clear explanations and support whenever you need it. Your satisfaction is important to us, and we're here to help with any questions you might have. Thanks for choosing us!"
Profile photo of Dongfang Zhang

Dongfang Zhang

August 25, 2025

5  out of  5
rating by Dongfang Zhang
"I have been a customer of this insurance company for many years, and I couldn’t be happier with the service. Kathryn Tucker, my agent, has been amazing every step of the way. She is always so nice, patient, and professional. She takes the time to carefully review my situation, explain my options, and provide thoughtful suggestions that truly meet my needs. I really appreciate her effort and dedication. Highly recommend this company and especially Kathryn for anyone looking for excellent service and reliable support!"
We responded:
"Thank you for sharing your experience with our office! I'm happy to hear that Kathryn has been so helpful and attentive to your needs. She is a great part of our team! Let us know if there's anything else we can do for you! "
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Herbert Dorman

August 15, 2025

5  out of  5
rating by Herbert Dorman
"I would like to share my experience with Kathryn Tucker at Alex Baldwin, State Farm Insurance Agents office. Mrs. Tucker greeted me with a genuine smile and asked how she could help me. State Farm had recently implemented new software, which had become a bit over my head in knowing what to do, (probably my age), but it was nice to speak with someone knowledgeable and caring to clear up any questions. There was one question she didn’t know, but before I had arrived home, she had already researched it and found the answer, an had emailed me with it. I have been with State Farm for over thirty years, and although everyone has been very professional and helpful through those years, Mrs. Tucker stands out as a person a professional of the highest quality. If you are thinking of changing insurance companies, you might reach out to their office, you won’t be disappointed. Respectfully, Herbert Dorman"
We responded:
"Thank you for your wonderful feedback, Herbert! I'm delighted to hear about your positive experience with Kathryn Tucker. Her dedication to providing knowledgeable and caring service is truly appreciated, and I'm glad she could assist you promptly. Your loyalty over the years means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Connie Brooks

Connie Brooks

August 12, 2025

5  out of  5
rating by Connie Brooks
"Kathryn is an exceptional on-line helper.. She was very kind, patient, and skilled at guiding through the process of paying the bill and setting up auto-pay."
We responded:
"Thank you for your review, Connie! I'm happy to hear that Kathryn provided such excellent assistance with your billing and auto-pay setup. We strive to offer the best support possible. If you need anything else, feel free to reach out!"
Profile photo of Pamela Marks

Pamela Marks

August 8, 2025

5  out of  5
rating by Pamela Marks
"Kathryn Tucker helped me add another car to my policy. She was so friendly and helpful and made the process very easy. I've been with State Farm for several years now and have always been very happy with their customer service."
We responded:
"Thank you, Pamela! I'm glad to hear that Kathryn was able to assist you and that you found the process easy. It's wonderful to know that you've been satisfied with our customer service over the years. If you need anything else, feel free to reach out!"
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Tania Kearney

July 18, 2025

5  out of  5
rating by Tania Kearney
"Spoke with Shelia today to drop our current vehicle and add a new one we just purchased. She was most helpful and made the process very easy!"
We responded:
"Thank you for your review, Tania! I'm happy to hear that Shelia was able to assist you smoothly with your vehicle update. We always aim to make the process as easy as possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Tegan Heaton

Tegan Heaton

July 14, 2025

5  out of  5
rating by Tegan Heaton
"Great office with very friendly staff! They make you feel very welcomed"
We responded:
"Thank you for your review, Tegan! I'm happy to hear that you felt welcomed by our friendly team. We’re here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Dayna Priest

Dayna Priest

June 26, 2025

5  out of  5
rating by Dayna Priest
"Sheila was very very helpful and knowledgeable on our phone visit today. And responded promptly."
We responded:
"Thank you for your review, Dayna! I'm happy to hear that Sheila was helpful and knowledgeable during your phone visit. We appreciate your feedback and are glad to have been of service. If you need anything else, feel free to reach out!"
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Brenda Black

May 19, 2025

5  out of  5
rating by Brenda Black
"He was very helpful me to say money and my concerns the way I concerned about I love State farm I am so happy that I'm a customer"
We responded:
"Thank you, Brenda! I’m glad I could assist you in adjusting your payments and addressing your concerns. It’s wonderful to know you’re happy with State Farm! If you have any more questions or need anything else, feel free to reach out."
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Saubana Dada

May 15, 2025

5  out of  5
rating by Saubana Dada
"Responsive and very helpful agent."
We responded:
"Thank you, Saubana, for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our services. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"