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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelly Michalk

Shelly Michalk

January 15, 2026

5  out of  5
rating by Shelly Michalk
"Kathryn and Elanor were extremely helpful and quick to transfer my insurance and immediately emailed new insurance cards. Super friendly and did this transfer with ease! Highly recommend!"
We responded:
"Shelly, thank you for your wonderful feedback! I'm glad to hear that Kathryn and Elanor provided such helpful and efficient service during your insurance transfer. We appreciate your recommendation and are always here to assist with any other insurance needs. Let us know if there's anything else we can do for you!"
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Lee Gartrell

January 5, 2026

3  out of  5
rating by Lee Gartrell
"Always helpful. Prices do seem to change though and hard to get a hold of at times"
We responded:
"Lee, we sincerely appreciate your kind words in regards to our office! We strive to ensure a seamless experience, so we are happy that we delivered! Thank you so much for choosing us! - Alex Baldwin - State Farm Insurance Agent | Farmington, AR"
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Jeff Hoffman

January 2, 2026

5  out of  5
rating by Jeff Hoffman
"Amazing service and such sense of urgency."
We responded:
"Thank you, Jeff! I'm happy to know you appreciated the service and urgency we provided. Our office is committed to delivering top-notch support to all our customers. Let us know if there's anything else we can assist you with!"
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Jessie Wells

December 9, 2025

5  out of  5
rating by Jessie Wells
"This is the best state farm!! Ariel in particular is always efficient and super friendly! Highly recommend this office! Thank you Ariel!"
We responded:
"Thank you, Jessie! I'm really happy to hear that you had such a positive experience with our office and that Ariel was able to assist you efficiently and with a friendly attitude. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can do for you! "
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Amber Higgins

November 21, 2025

5  out of  5
rating by Amber Higgins
"Taylar is absolutely amazing and so sweet and helpful. Couldn't ask for a better insurance team. 10/10 recommend Alex Baldwin State Farm"
We responded:
"Amber, thank you for your wonderful feedback! I'm delighted to hear that Taylar has been so helpful and sweet. We truly appreciate your recommendation and are glad to have you as part of our insurance family. If you ever need anything, feel free to reach out!"
Profile photo of L.L. Sutherland

L.L. Sutherland

November 17, 2025

5  out of  5
rating by L.L. Sutherland
"I purchased a new vehicle and needed to switch coverage from my trade in to the new one. Kathryn was able to take care of this over the phone within about 5 minutes, and my new cards were emailed to me. Thank you for your help, Kathryn!"
We responded:
"Thank you for the review! I'm happy to hear that Kathryn was able to assist you quickly with your vehicle coverage switch. We always aim to make the process as smooth as possible. If you need anything else, feel free to reach out!"
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Mike Maynard

October 3, 2025

5  out of  5
rating by Mike Maynard
"Kathern and everyone was Great at Alex Baldwin. No weak links. Well played. MM."
We responded:
"Mike, thank you for your fantastic feedback! I'm glad to hear that Kathern and the team provided you with such a great experience. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Kittie Johnson

September 8, 2025

5  out of  5
rating by Kittie Johnson
"I'm very happy with my agents they are always very good at explaining everything to me no matter how many times they have to explain things to me 😂"
We responded:
"Thank you for your review, Kittie! I'm glad to hear that our team has been able to provide clear explanations and support whenever you need it. Your satisfaction is important to us, and we're here to help with any questions you might have. Thanks for choosing us!"
Profile photo of Dongfang Zhang

Dongfang Zhang

August 25, 2025

5  out of  5
rating by Dongfang Zhang
"I have been a customer of this insurance company for many years, and I couldn’t be happier with the service. Kathryn Tucker, my agent, has been amazing every step of the way. She is always so nice, patient, and professional. She takes the time to carefully review my situation, explain my options, and provide thoughtful suggestions that truly meet my needs. I really appreciate her effort and dedication. Highly recommend this company and especially Kathryn for anyone looking for excellent service and reliable support!"
We responded:
"Thank you for sharing your experience with our office! I'm happy to hear that Kathryn has been so helpful and attentive to your needs. She is a great part of our team! Let us know if there's anything else we can do for you! "
Profile photo of Pamela Marks

Pamela Marks

August 8, 2025

5  out of  5
rating by Pamela Marks
"Kathryn Tucker helped me add another car to my policy. She was so friendly and helpful and made the process very easy. I've been with State Farm for several years now and have always been very happy with their customer service."
We responded:
"Thank you, Pamela! I'm glad to hear that Kathryn was able to assist you and that you found the process easy. It's wonderful to know that you've been satisfied with our customer service over the years. If you need anything else, feel free to reach out!"
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Tania Kearney

July 18, 2025

5  out of  5
rating by Tania Kearney
"Spoke with Shelia today to drop our current vehicle and add a new one we just purchased. She was most helpful and made the process very easy!"
We responded:
"Thank you for your review, Tania! I'm happy to hear that Shelia was able to assist you smoothly with your vehicle update. We always aim to make the process as easy as possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Dayna Priest

Dayna Priest

June 26, 2025

5  out of  5
rating by Dayna Priest
"Sheila was very very helpful and knowledgeable on our phone visit today. And responded promptly."
We responded:
"Thank you for your review, Dayna! I'm happy to hear that Sheila was helpful and knowledgeable during your phone visit. We appreciate your feedback and are glad to have been of service. If you need anything else, feel free to reach out!"
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Brenda Black

May 19, 2025

5  out of  5
rating by Brenda Black
"He was very helpful me to say money and my concerns the way I concerned about I love State farm I am so happy that I'm a customer"
We responded:
"Thank you, Brenda! I’m glad I could assist you in adjusting your payments and addressing your concerns. It’s wonderful to know you’re happy with State Farm! If you have any more questions or need anything else, feel free to reach out."
Profile photo of Brigette Daniel

Brigette Daniel

May 14, 2025

5  out of  5
rating by Brigette Daniel
"I had a great experience with Kathryn! She was incredibly helpful and friendly throughout our interaction. Thanks again for the excellent service."
We responded:
"Thank you, Brigette, for sharing your experience! I'm glad to hear that Kathryn was helpful and friendly during your interaction. We appreciate your kind words and are here to assist with any future needs or questions you may have."
Profile photo of Frank Thomas

Frank Thomas

May 6, 2025

5  out of  5
rating by Frank Thomas
"Called in to update some information. Ariel was very helpful. Great customer service. Thank you!"
We responded:
"Thank you, Frank, for sharing your experience! I'm glad Ariel could assist you with updating your information. We appreciate your kind words about our customer service!"
Profile photo of Brandon Davidson

Brandon Davidson

May 6, 2025

5  out of  5
rating by Brandon Davidson
"The receptionist was friendly and considerate And very helpful and knowledgeable"
We responded:
"Thank you, Brandon, for sharing your experience! I'm glad to know that our receptionist was able to assist you with friendliness and knowledge!"
Profile photo of Sherry Slocum Templeton

Sherry Slocum Templeton

April 28, 2025

5  out of  5
rating by Sherry Slocum Templeton
"Hollen and Kaelynn have been super helpful, Kathryn is always professional and helpful- I enjoy doing business in person with such a friendly and supportive team."
We responded:
"Thank you, Sherry, for your wonderful feedback! I'm glad to hear that Hollen, Kaelynn, and Kathryn have made your experience enjoyable and supportive. Our team takes pride in providing professional and friendly service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Lana Clark

Lana Clark

April 25, 2025

5  out of  5
rating by Lana Clark
"Kathryn helped me so much and so quickly when I needed some help with my policy in a crunch, and she truly treated me like it was her pleasure. Thank you Alex Baldwin State Farm office."
We responded:
"Thank you, Lana, for sharing your experience! I'm happy to hear that Kathryn was able to assist you promptly and make you feel valued. Our team is always here to help with any future needs or questions you may have. We appreciate your kind words!"
Profile photo of Mike Lewis

Mike Lewis

April 11, 2025

5  out of  5
rating by Mike Lewis
"Shelia is very knowledgeable and personable. She quickly helped me get insurance setup for our new vehicle."
We responded:
"Thank you, Mike, for sharing your experience! I'm happy to hear that Shelia was able to assist you efficiently with your new vehicle insurance. Her knowledge and personable approach make her a valued part of our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Colton Pyle

Colton Pyle

April 11, 2025

5  out of  5
rating by Colton Pyle
"Very helpful and quick."
We responded:
"Thank you, Colton! I'm happy to know you found the service helpful and quick. If you have any more questions or need any other assistance, feel free to reach out."
Profile photo of Zack Kuykendall

Zack Kuykendall

April 9, 2025

5  out of  5
rating by Zack Kuykendall
"Ariel helped me out transferring auto insurance from vehicle to vehicle. Super simple, explained everything so clearly and never felt strong armed into anything! Very happy with it and so content with the service! Ariel is great 👍👍"
We responded:
"Thank you, Zack, for sharing your experience! I'm glad to hear that Ariel made the process of transferring your insurance so simple and clear. It's wonderful to know you felt comfortable and well-informed throughout. Ariel truly is a valuable part of our team. If you have any more questions, feel free to reach out!"
Profile photo of Shaye Terry

Shaye Terry

April 8, 2025

5  out of  5
rating by Shaye Terry
"I had an amazing experience with my car insurance provider! They were incredibly helpful and responsive, making the entire process smooth and stress-free. Their customer service truly exceeded my expectations!""
We responded:
"Thank you, Shaye, for sharing your experience! I'm so glad to hear that you found our team helpful and responsive. It's wonderful to know that we could make the process smooth and stress-free for you!"
Profile photo of Joshua Dirksen

Joshua Dirksen

March 19, 2025

5  out of  5
rating by Joshua Dirksen
"Called for an auto quote - spoke with Maddy who was knowledgeable + thorough, and provided details on multiple options. Very helpful!"
We responded:
"Thank you, Joshua, for sharing your experience! I'm glad to hear that Maddy was able to assist you with detailed information and multiple options. It's great to know she was helpful. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Profile photo of Angela Robison

Angela Robison

March 17, 2025

5  out of  5
rating by Angela Robison
"Alex and Kathryn are always very helpful and have a great attitude. They always make sure I'm satisfied with my policy and adjust to accommodate my budget."
We responded:
"Thank you so much, Angela! I'm glad to hear that we have been helpful and accommodating with your insurance needs. It's wonderful to know that our positive attitudes and dedication to ensuring your satisfaction have made a difference. If you ever have more questions or need further assistance, please feel free to reach out."
Profile photo of Dawn Dudley

Dawn Dudley

March 12, 2025

5  out of  5
rating by Dawn Dudley
"I’ve called Kathryn twice related to my insurance policy, and she is always polite and responsive."
We responded:
"Thank you, Dawn, for sharing your experience! I'm happy to know that Kathryn has been polite and responsive during your calls. It's great to have her as part of our team. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"