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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandi Karlovec

April 18, 2024

5  out of  5 rating by Brandi Karlovec
"Alex Baldwin-State Farm is the best! All his employees are very knowledgeable and friendly. My sales agent, KaeLynn, was the absolute best at finding me affordable life insurance and is currently working on other policy for my multi-line discount! Can’t say enough about the great agency!"
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Lee Gartrell

April 17, 2024

5  out of  5 rating by Lee Gartrell
"Always helpful. Great prices and awesome people"
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Leslie Montgomery

April 9, 2024

5  out of  5 rating by Leslie Montgomery
"Kathryn was very knowledgable, and had patience when answering my questions about billing, and told me she would call back on one question, and she did call back within an hour or two. I worked in Retail Management for over 20 years and I would hire her in a minute! She is great!"
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Mary Wilson

April 6, 2024

5  out of  5 rating by Mary Wilson
"Always glad to help"
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Bill Means

April 3, 2024

5  out of  5 rating by Bill Means
"Kathryn was simply wonderful. She easily helped me and made me feel so valued! She was professional and friendly. 5 Starts!"
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Augie Wendt

March 29, 2024

5  out of  5 rating by Augie Wendt
"Great service, better price."
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shea cox

March 29, 2024

5  out of  5 rating by shea cox
"I can not recommend this office enough. Kyle and Tyneshia are attentive, knowledgeable and just overall great people. I am a newer client and starting a new policy can always be challenging but I did not find that the case with Alex Baldwins State Farm in Fayetteville. Kyle and TY both have been able to answer any questions I’ve had and the rates are finally at a price my family of young drivers can manage. I highly recommend Alex Baldwin State Farm Fayetteville office, Kyle, Ty and the rest of the amazing staff."
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Caroline Stone

March 29, 2024

5  out of  5 rating by Caroline Stone
"The staff is amazing and so nice! They answered any and every question I had! Best in AR"
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Rylan Ladewig

March 29, 2024

5  out of  5 rating by Rylan Ladewig
"All the agents are so nice and very knowledgeable! Bests insurance in the NWA area hands down!!!"
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Missy Tillman

March 29, 2024

5  out of  5 rating by Missy Tillman
"I’ve been a customer of Alex Baldwin for several years and everyone that I have ever talked to has been extremely nice and helpful. Glad to be a customer of State Farm!"
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Austin Sams

March 25, 2024

5  out of  5 rating by Austin Sams
"Kaelynn helps me constantly and she communicates to me extremely well, I appreciate her patience and kindness when she is talking to me."
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Angie McGrath

March 4, 2024

5  out of  5 rating by Angie McGrath
"Great Insurance company. Staff is amazing and very helpful."
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Jack Mclean

February 29, 2024

5  out of  5 rating by Jack Mclean
"Eleanor was very helpful!"
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Vicki Doss

February 29, 2024

5  out of  5 rating by Vicki Doss
"Great experience, agent very nice and friendly, explained every detail of coverage 👍."
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Joseph Campbell

February 22, 2024

5  out of  5 rating by Joseph Campbell
""Exceptional experience with my car insurance policies! Competitive rates, hassle-free claims, and outstanding customer service. The team is responsive and efficient. Highly recommend for anyone seeking reliable and trustworthy coverage.""
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Aaron Smith

February 15, 2024

5  out of  5 rating by Aaron Smith
"Very helpful and polite. Anytime I need to call for anything they always do whatever they can do to help! Would definitely recommend."
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Matt Avery

January 30, 2024

5  out of  5 rating by Matt Avery
"Eleanor was a great assistance in getting my issue resolved. Would highly recommend."
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Brandi Strunk

January 30, 2024

5  out of  5 rating by Brandi Strunk
"Sheila was wonderful to work with. Made the entire process as easy as could be."
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Mike Keelin

January 30, 2024

5  out of  5 rating by Mike Keelin
"Kathryn was extremely helpful and professional. She processed our updates quickly and communicated very quickly. She did exactly what she said she would do. Refreshing!"
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Sharon Hayes

January 29, 2024

5  out of  5 rating by Sharon Hayes
"N/a"
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Carl Carlson

January 10, 2024

5  out of  5 rating by Carl Carlson
"Ariel is great to work with. She is very friendly and knowledgeable about State Farm insurance. Very helpful!"
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Kenzie Davis

January 10, 2024

5  out of  5 rating by Kenzie Davis
"Kathryn was so sweet and was so much help!"
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Heather Lackey

January 10, 2024

5  out of  5 rating by Heather Lackey
"Sheila is always so kind and has helped me in more than one way. I appreciate her time and willingness to assist me with my inquiry."
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Josh Ferguson

January 9, 2024

1  out of  5 rating by Josh Ferguson
"They will not return emails or phone calls. Even having the corporate reach out to them won't get them to respond. Most times I've tried calling there is no answer. They offered to start up the drive safe app, but never sent me the modules. The last time I got someone to answer, they put me on hold for 10+ minutes before I hung up. When I called back they were closed. Switching agents today"
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J P

January 9, 2024

5  out of  5 rating by J P
"Alex Baldwins team is always there to help us!! Very patient and kind. Love the pricing on our car insurance🙂"